Most e-bike sites are catalogues.
We're a curator.
We say no to nine out of ten brands that ask us.
The market is full of identical-looking e-bikes from anonymous factories. We don't list them. The ones that pass below have earned a place — and an explanation.
We ride it for 6 weeks.
Every candidate model is ridden daily across European city conditions — cobble, rain, tram tracks, hills. If the bike doesn't survive that, it doesn't make the list.
We audit the spec sheet.
We tear down the marketing copy and verify each claim — torque, range, weight, certification — against the actual hardware. If a number is inflated, we walk.
We require a service agreement.
Before a single unit ships from us, we require the brand to commit to parts availability for at least five years and a 48-hour response window for warranty claims.
Tell us how you ride.
We'll tell you which bike is yours.
Buying an e-bike online is unsettling. We get it. So we offer something dealerships do for free that the internet forgot: a person, on a video call, who has ridden every model we sell, asking you questions until the right one is obvious. No upsell. No script. If the answer is 'buy a regular bike instead', that is the answer.
XVELO is founded.
One signed authorization to start with — OneSport — and a single conviction: Europe deserved a curator, not another catalogue.
First 1,000 deliveries.
Across the Netherlands, Belgium, and Germany. Average rating 4.7. Returned units: under 1.2%.
EU-wide reach.
Authorized for 12 EU countries. Klarna integration. Direct manufacturer escalation paths in place.
Service framework matures.
Formal warranty, recall, and parts pathways agreed with every partner brand.
Three brands, still curated.
Plus more under review. Still saying no to most that ask. Still answering email ourselves.